1. Securing your booking
Contracts will be issued once the finer details of your booking have been agreed (i.e. timings, location, technical considerations). Your booking will be secured once we have received your signed contract and a booking deposit for 50% of the total fee.
2. Holding a date
We will hold a date for up to 14 days for a non-refundable booking deposit of £1,000 (SoulPlay Showband and Function Band), or a non-refundable booking deposit of £500 (DJ Plus and Daytime Options). We will happily pencil a date for you free of charge, however we are not able to guarantee availability without taking a holding deposit.
3. Payment terms
50% of the total booking fee will be required to secure your booking. The remaining 50% balance will be due 28 days prior to your event. We do not offer credit facilities or payment on account.
4. Cancellation terms
Cancellation within 48 hours of confirmation will not carry a cancellation fee unless the event is within the following 28 days, in which case the full booking fee will be due.
Cancellation after 48 hours of confirmation and up to 90 days prior to the event will result in loss of deposit.
Cancellation after 48 hours of confirmation and up to 60 days prior to the event will result in loss of deposit and 25% of the remaining balance.
Cancellation after 48 hours of confirmation and within 60 days of the event will result in loss of deposit and 50% of the remaining balance.
If, in the event of cancellation, SoulPlay are able to book an alternative show on the same date with the same personnel, your booking balance will be refunded less any expenses or losses.
5. Bespoke bookings
For bespoke performances, please contact us to discuss your requirements in detail.
6. Repertoire and requests
SoulPlay & DJ Plus have a vast repertoire and will always perform requests where possible. With the exception of fully bespoke events where specific repertoire forms part of the band’s contract, the band reserve the right to select repertoire using their best judgment on the night of the event. For weddings, SoulPlay will happily perform a first dance of the client’s choosing, providing 30 days notice has been given. Repertoire guides are available online at:
7. Personnel and requests
SoulPlay & DJ Plus work with a team of over 70 musicians, vocalists, dancers and crew. Requests for specific members of the band’s personnel will always be honoured where possible, however to guarantee specific personnel the performers must be contracted individually. There will be a charge of £600+vat per performer for this service.
8. Hospitality rider
SoulPlay & DJ Plus require a dressing room, catering and refreshments to be made available upon arrival, onsite at your performance venue. Detailed hospitality riders are available on request.
9. Technical and backline riders
If you intend to source any of your own technical production, you can find our technical and backline riders on request.
Recommended minimum stage dimensions are clearly detailed on this document as well as on all of our technical documentation. It is important to understand that production equipment (i.e. PA systems, mixing consoles, lighting and draping etc.) will have an additional footprint on the area surrounding the stage. If you are at all concerned about the available space within your venue, please contact us to discuss it prior to booking.
11. Power (UK only)
All of our lineups require 13 amp mains power to be supplied to the stage area. The production packages supplied with SoulPlay and DJ Plus are also designed to run from 13 amp mains power. The larger production packages offered by SoulPlay require 32 or 63 amp 3-phase power (subject to the exact combination of packages).
12. Parking (UK only)
Parking is required for all band and production vehicles locally to the venue at no cost to SoulPlay.
13. Access (UK only)
Prices quoted in this document assume there will be clear, safe and level access close to the performance location. For venues where loading is difficult (e.g. steps, stairs, grass, gravel, public loading bays, lifts or long distances) more time and/or crew will be required.
14. Health and safety / insurance
SoulPlay and all of our production partners hold a minimum of £5 million Public Liability Insurance. Risk Assessments and Method Statements are available upon request. All equipment is regularly tested for electrical safety.
15. Sound limiters
For venues with sound limiters we recommend one of our DJ Plus packages. Sound limiters struggle with instruments such as trumpets, drums and bass guitars. Recorded backing tracks are digitally compressed and limited. Consequently they are much more suited to venues with sound limiters.
All prices are exclusive of VAT.